The Emperor's New Clothes

I AM JOE. Or: How to make enemies and alienate people

I AM JOE - There's a storm brewing. You see, a lot of people are getting righteously pissed about what they perceive as over-the-top treatment of Joe Wurzelbacher (A.K.A. JOE THE PLUMBER) by members of the press. Media reports have described his tax status, whether or not he's a licensed plumber, and other things that have absolutely no bearing on his question to Barack Obama, or Obama's response.

And I think the anger is justified. What the hell does it matter whether the person asking the the question holds a professional license, or owes back taxes? The question has merit, or it doesn't. I think it does. Obama's answer, including the bit about spreading the wealth around does reveal something about his philosophy and the kinds of policies he would support.

Even if you view this as a tempest in a teapot, we should be more than a little concerned about the implications of Mr. Wurzelbacher's treatment by some members of the press - if you care about participatory government and what happens to ordinary people who speak up and question our candidates and elected officials. In this case, it seems that some in the media are focusing on the person asking the question, rather than the merits of the question and the implications of Obama's response. For the record, I think Obama's response merits discussion.

What does this have to do with management? Perhaps nothing. But it does have a lot to do with leadership and integrity - and ultimately, that's what this site is about. ⇒ Read more


With this much horse manure, there must be a pony in here somewhere...

What can you do when you work in a severely dysfunctional environment? Can you do more than just 'grin and bear it'?

As some have found, there's a learning opportunity in every work situation.

If nothing else, you can take comfort in knowing that you have opportunities to learn valuable lesson while suffering: ⇒ Read more


Don't tell the emperor he's naked unless you offer him a new wardrobe

I was lamenting the confusing interface to a piece of software the other day, when a colleague said it sounded a bit like 'grousing' because I wasn't able to suggest any improvements. I capitulated, admitting I wasn't close enough to the problem to offer any useful feedback at the time.

Later, though, I was thinking about the exchange, and began to put it in perspective, especially regarding a recent post about the truth being filtered as it made its way up the company hierarchy. ⇒ Read more


The incompetent boss and loyalty-based hiring

Have you ever wondered how your boss got their job? Have you ever thought "this guy is so incompetent, he probably doesn't even know it"? How/why does this happen?

Whenever there's an job opening, staff are frequently asked if they know anyone who might be a good fit. This is indeed an excellent way to jump start the hiring process; personal references are frequently much better than "off the street" hires. The obvious caveat is that the inside person doing the recommending has good sense and a good understanding of more than just the skills required. For example, the inside person may be a good person and a good employee but may not understand the corporate culture or their friend well enough to see that it just won't work out: think highly structured vs. very laid-back, for example.

What does this have to do with getting an incompetent boss? ⇒ Read more


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