cognitive dissonance
True Incompetence: When Management Training Won't Help
Submitted by TrisW on Wed, 2007-04-11 15:31.Have you ever noticed that some people are so incompetent they don't know how incompetent they are? This, by no means, is a unique or new observation.
In fact, this story 'broke' several years ago and was picked up by all the usual major news sources (there are a zillion citations but here's the New York Times one for reference. In essence, Dr. David A. Dunning of Cornell University concludes that incompetent people lack the basic skills needed to assess themselves properly. ⇒ Read more
